Lloyd BMW Carlisle has won an award for its aftersales care.
The dealership came out on top at the BMW & MINI Retailer of the Year Awards in London for the second year running.
Lloyd BMW Carlisle’s head of business, Craig Bowers, who received the award on the evening, said: “We are blown away and extremely proud to win the BMW Aftersales award again.
“This award is one of the most sought-after awards amongst BMW centres in the UK. It includes customer feedback and service performance indicators that are measured throughout the year.
“Winning it once is a fantastic honour but to win it again and retain are number one spot is just sensational.
“Our team in Carlisle have shown just how talented and hard-working they are. We are especially grateful to all our customers who shared positive feedback about their experiences at Lloyd Carlisle BMW.”
Gary Bingley, franchise director for Lloyd BMW, added: “We are all delighted to receive this award and my thanks goes out to the whole team for their hard work and dedication.
“Over the years we have been very successful in caring for customers and have invested a lot in our facilities and staff training to make sure that success continues.
“We are incredibly proud of this achievement and I want to thank Craig, Gareth, Shaun, Steven and their teams for the incredible hard work to get us to, and remain at number one.”
Lloyd BMW Carlisle also won Retailer of the Year for the region and was nominated for a Customer Award. Lloyd South Lakes BMW was nominated for a Customer Award and Lloyd Carlisle MINI was nominated for the aftersales award.
