An award-winning technology company which aims to allow older people keep their independence has appointed its 100th employee as demand for its services continues to grow.
Alertacall is the brainchild of James Batchelor, who created technology to allow his 86-year-old grandmother Eveline to confirm she was safe each day while also allowing her to enjoy a great deal of personal freedom.
In line with a surge for its services from housing associations and local authorities across the UK, the company recently celebrated employing its 100th staff member.
Most of the team are based in the North West, at its offices in Windermere and Warrington, with an increasing number working remotely from their homes across the UK.
The timing of the landmark appointment coincides with the recent announcement that Alertacall was honoured with a Queen’s Award for Enterprise for Innovation – the highest accolade awards for UK businesses recognising and celebrating business excellence.
James said: “I remember the early days when it was just me in the business running pretty much everything. The team has steadily grown since but there has been a real spike in the past five years, which has seen our numbers more than double.
“The number of people receiving our services has grown at some pace in recent years, and I think that is largely because we have woken up as a society to the very real need for more regular and more caring contact with older people.
“It is inevitable that we have grown because we put daily contact at the heart of our services and because we invest so much in our team members, the customer experience is great.
“To meet this extra demand, we have needed to grow our team and it’s an excellent feeling to be able to create jobs for so many people in a rural part of Cumbria where it can often be difficult to find roles that can develop into lasting careers.”
