Cumbria Chamber of Commerce’s directors forum has met for a talk on AI and automation.
The forum – sponsored by Muckle LLP – is the chamber’s networking group for business leaders seeking new challenges, experiences and opportunities.
For the first time this year, the forum met on Wednesday 27 March at the Halston in Carlisle for an event on the theme of AI and automation and how businesses can use new technology to boost productivity.
Guest speakers at the event included Darren Jenkinson and Liz Hardwick from DigiEnable and Tom Justice, Associate Solicitor at Muckle LLP.
Tom delivered the first half of the talk discussing legal considerations to be aware of when using AI, around IP, insurance and cyber security risks, as well as UK and EU regulation surrounding AI and landmark cases.
He then handed over to Darren and Liz who led a session on using AI and automation to enhance productivity and reduce operational costs.
Members in groups engaged in lively discussions around workflows in their own businesses and how these could be improved by introducing AI.
The session also covered various AI tools for gathering reviews and communicating with customers and had guests interacting with an AI chatbot.
Discussions and networking then continued over lunch served by the Halston.
The chamber’s next directors forum event will take place at Another Place, the Lake on May 1.
The forum will be joined by general manager David Vaughan and other members of the team for dinner and a talk on the hotel’s brand strategy and approach to customer service.
Since its launch in 2021, the forum has brought local business people together for events including talks from leading entrepreneurs and industry experts, site tours, social functions and roundtable discussions.
Throughout this year, forum members will have access to a calendar of networking events covering key business topics including sustainability, robotics, the economy, and branding and customers service.
Full details of all upcoming events can be found on Cumbria Chamber’s website.
