A Cumbrian estate agent has won three national awards.
Hackney & Leigh was successful at the prestigious EA Masters Best Estate Agent Guide Awards.
Jo Thompson, head of lettings, was named Best UK Lettings Manager, Keira Evans, Kendal branch manager won the Best UK Sales Manager title and the firm was named Best UK Sales and Lettings Estate Agency in the UK for six to 20 branches.
Simon Leigh, director of Hackney & Leigh, said: “We can’t believe it – we’ve done the treble!
“This is a truly momentous achievement. I am incredibly proud of our fantastic team and I am delighted for Jo and Keira in particular.
“These awards recognise the hard work, passion and commitment they devote to delivering outstanding results for our clients.”
The awards were presented at a ceremony in London.
Each year, the team behind the Best Estate Agent Guide carries out an independent performance assessment of the entire estate agency industry to identify the best agencies in the country, based on marketing, service and results.
The top performers are then mystery-shopped to ensure exceptional service levels are achieved and that all the latest marketing techniques are being employed to create the perfect first impression of their clients’ properties.
The process for individual awards included Jo and Keira having in-depth interviews with industry leaders to understand more about them, their values and how they go about achieving the results for their clients.
Jo, who lives near Kendal, said: “I am honoured and elated to have won the award. It is not only a great result for me, but it recognises what a fantastic team I have that supports me.”
The judges said her in-depth industry knowledge was a key factor in their decision.
Jo has been in the industry for over a decade, having previously been a manager in the hospitality world. She joined Hackney & Leigh in 2017 and has helped shape and grow the business into what it is today.
Keira said: “I am delighted to have won the award, not just for myself, but for my team.
“Just to be nominated was incredible, but to win was a total privilege. I’m utterly flattered to be recognised for my work in a profession I’m so passionate about, especially given the quality of the competition.”
Judges said she had shown fantastic knowledge of her market, alongside a wonderful empathy for her clients.
Keira has worked as an estate agent for 10 years, following a successful career as a sales manager in the equine industry. She joined Hackney & Leigh at the start of 2022.
The independent and family-run agency has branches in Ambleside, Arnside, Carnforth, Grange-over-Sands, Kendal, Keswick, Kirkby Lonsdale, Penrith, Ulverston and Windermere.
