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Home Expert opinion

Set your business up for its next chapter with a strong brand in 2026

By Dan McAulay, founder of Twenty Twenty Studio

Business Crack by Business Crack
December 3, 2025
in Expert opinion, Latest, News
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Dan McAulay

Every business has a brand. Even if you have never written a mission statement or opened a design file, your brand exists in the minds of the people who meet you, work with you or buy from you.

It’s the feeling they get when they hear your name, see your logo, visit your premises or experience your service.

As we head into December, a lot of business owners start turning their heads towards January planning.

It is a natural time to step back, take stock and decide how you want to show up in the new year. Brand strategy plays a huge part in that.

Brand strategy is the plan for how you shape that feeling on purpose. It covers who you want to reach, what you stand for, how you communicate and how all of this shows up day to day.

For small businesses, this is a huge opportunity. You are closer to your customers. You can make decisions quickly. You can show your personality without it getting lost.

A clear brand strategy for 2026 can be the difference between drifting along and growing in a focused, confident way.

Today we are diving into what a practical, well thought out brand strategy for 2026 looks like and how you can create one for your own business. So grab your notebook and a brew!

Step 1: Start with your audience

Before you think about colours or taglines, get clear on who you want to reach in 2026.

Who are they? What do they care about? What problems are they trying to solve? What do they value in a business like yours?

Create a short profile of your ideal customer. Age, role, situation, main frustrations, and the brands they already trust.

This becomes the anchor for every decision you make.

Step 2: Understand the landscape

Spend a bit of time looking at competitors and alternatives.

  • What promises do they keep making
  • How do they present themselves
  • Where do you see gaps or tired messages

You’re not trying to copy anyone. The goal is to understand the choices your buyers already face, then find a clearer, more ‘you’ position in that mix.

Step 3: Define your purpose and positioning

Now bring it back to you. Why does your business exist in the first place? What are you trying to change or improve for people?

Write one simple purpose statement. Then write a short positioning line that explains what you offer, who it is for and why your approach is the better choice. It does not need clever language. It needs to be honest and useful.

For example: “We provide clear, supportive bookkeeping for family businesses so they feel confident with their numbers.”

This simple line gives you clarity when things get busy and helps you stay on track!

Step 4: Shape your personality and tone of voice

Your brand personality is how your business feels from the outside. Calm, energetic, practical, playful, expert, friendly, local? Choose three words that describe how you want people to experience you.

Then set a few simple rules for your tone of voice. How formal you are, what kind of phrases you use, what you avoid. Aim for consistency across your website, social media, emails and proposals.

The more consistent you are, the quicker people recognise you.

Step 5: Tell your story

A brand story is a clear explanation of who you are, what led you here and why your work matters.

For many Cumbrian businesses, this story is one of your strongest assets. There is often a real sense of craft and community. Share the moments that shaped your business and the beliefs that guide it.

Step 7: Build your identity

Only now is it time to think about visuals. Your brand identity should express everything you have already defined.

That means your logo, colours, typography, photography style and the overall feel of your marketing.

You do not need a huge palette or a complex brand book. Start with something simple, recognisable and easy to use across your website, social channels, documents and signage. Consistency is key!

Step 8: Bring it into the everyday

A strategy only works if it shows up in daily habits. Carry your brand through:

  • How you answer the phone or emails
  • The way you introduce the business at events
  • Proposals and pitch decks
  • Social posts and website content
  • Onboarding and aftercare for customers

If you have a team, share your thoughts and talk it through together. The goal is a consistent experience wherever people meet you.

Why this matters for businesses in Cumbria

Cumbria has a strong mix of family firms, specialist services, tourism businesses and growing local brands.

Many are competing not only with each other but with national providers and online alternatives.

A clear brand strategy helps you:

  • Attract the right kind of customers, rather than saying yes to everything
  • Charge fairly for the value you bring
  • Recruit and keep good people who believe in what you are building
  • Prepare for future funding, growth or even exit by showing a clear vision and market position

You don’t need a giant marketing budget to do this. You just need clarity, consistency and a bit of time set aside to think.

The foundations of a stronger brand

Every business already has a brand. The real question is whether you are shaping it with intention or letting it form on its own.

When you start with your audience and your purpose, everything else becomes easier. The visuals, the messaging and the decisions you make day to day all have a clearer direction.

The above process is often all a small business needs to build a brand strategy that actually works in practice.

Something you can use, not just file away. And the real power of your brand lives in the everyday moments.

The conversations, the emails, the first impressions, the way you show up when things are busy. Those small moments create the feeling people carry with them.

Get those right and your brand becomes one of the strongest tools you have going into 2026.

About Dan

Dan McAulay is the founder of Twenty Twenty Studio in Carlisle.

He works with businesses across Cumbria on brand strategy, creative campaigns and marketing support.

With more than twelve years’ experience in the industry, he has supported start-ups taking their first steps, family businesses looking to grow and established firms shaping long-term brand strategy.

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Business Crack is the voice for the Cumbria business community. Brought to you by the team behind Cumbria Crack, we are first for news and opinion.

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